A separate policy governs the collection of personal data by the Verizon family of companies outside the United States.
Information we collect and how it is used
We collect and use information when you interact with us, when you use our products and services, and when you visit our websites. This information is used to deliver, provide and repair products or services; establish and maintain customer accounts and billing records; contact you about our products and services and direct offers or promotions to you; monitor website statistics; and manage and protect our networks. Information may also be aggregated or de-identified for business and marketing uses by us or by third parties.
We may also obtain consumer information from outside companies who provide such data. We use this data and combine it with other information we have to help us analyze and model customer information, predict customer preferences and direct marketing offers. Learn more.
Information provided to or used by third-party advertisers
Verizon and third-party advertisers seek to provide advertising that is more relevant to your interests on the websites, apps, services and devices you use. Advertising technology companies present on our sites may place cookies on your browser when you visit our sites and others, use device identifiers or use similar technologies to collect information about your activities on our websites or apps and may combine this information with similar information they obtain from other websites and apps.
We also may help third-party advertisers target their ads using certain information about customers, without sharing information that identifies you individually. You have choices and may limit the use of your information.
Verizon shares information within our family of companies. You can limit our sharing of certain types of customer information, specifically, Customer Proprietary Network Information and certain credit information, for marketing services different from the ones you have.
Limiting the sharing and use of your information
You have choices about how Verizon shares and uses information as it relates to:
- Customer Information
- Marketing e-mail, postal mail and door-to-door calls
- Information used for online advertising
- Relevant advertising
- Business and marketing insights
Verizon has technical, administrative and physical safeguards in place to help protect against unauthorized access to, use or disclosure of customer information we maintain.
Accessing and updating your information
You may correct inaccuracies in your information by calling a customer service representative or by accessing your online account and updating your information.
If Verizon elects to use or disclose information that identifies you as an individual in a manner that is materially different from that stated in our policy at the time we collected that information from you, we will give you a choice regarding such use or disclosure by appropriate means, which may include use of an opt-out mechanism.